Refund policy

Last updated: 11-06-2026

At ZealforTee, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

You may request a return or exchange within 30 days of receiving your order, subject to the following conditions:

  • The item must be unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging must be intact.
  • The product must not show signs of wear, damage, alteration, or washing.
  • Customized, personalized, or made-to-order products are not eligible for return unless received damaged or defective. (refer to the Product Description Page for more details)

Non-Returnable Items

Returns will not be accepted for:
  • Products damaged due to misuse or improper handling.
  • Items returned without original tags or packaging.
  • Products purchased during clearance or final sale promotions, unless defective.
  • Customized or personalized products. (refer to the Product Description Page for more details)

How to Request a Return

Customers can initiate a return by following these steps:

Step 1: Log In

Sign in to your customer account using the same mobile number or email used while placing the order.

Step 2: Access Your Orders

Navigate to My Account → Orders and select the order containing the item you wish to return.

Step 3: Request a Return

Click Request Return next to the eligible item(s).

Step 4: Select Reason

Choose the reason for return or exchange and provide any additional details if required.

Step 5: Submit Request

Submit the return request. Our team will review your request within 1-2 business days.

Step 6: Return Approval

Once approved, you will receive return instructions via email or WhatsApp.

Step 7: Product Pickup / Self-Shipping

Depending on your location, we may arrange a pickup or ask you to ship the product to our return address.

Refund Process

  • Refunds will be initiated after the returned item passes quality inspection.
  • Approved refunds are processed within 5-7 business days.
  • Refunds are credited to the original payment method.
  • For Cash on Delivery orders, refunds may be processed via bank transfer, UPI, or store credit.

Exchange Policy

  • Size exchanges are subject to stock availability.
  • If the requested size is unavailable, a refund or store credit may be offered.
  • Exchange requests must be initiated within 30 days of delivery.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs of:

  • The product received
  • The shipping package
  • The order label

We will investigate and provide a replacement or refund as applicable.

Contact Us

For any return or exchange assistance, contact our support team:

  • Email: support@zealfortee.com
  • Phone: +91-85270 64245

    We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check ZealforTee for updates.